Billing and subscription
Updated 8 Sept 2026
CaterCloud subscriptions are managed via Stripe. You can view, upgrade, downgrade, or cancel your plan from the Settings page.
Viewing your current plan
Go to Settings → Billing to see:
- Your current plan tier and price
- Next billing date
- Usage against plan limits (events, users, AI features)
Upgrading or downgrading
- Go to Settings → Billing → Change Plan
- Select the new plan
- Confirm — upgrades are prorated and take effect immediately; downgrades take effect at the end of the billing period
Cancelling
Go to Settings → Billing → Cancel Subscription. Your account stays active until the end of the paid period. After that, it switches to the free tier (with limited features).
Payment method
Update your card at Settings → Billing → Payment Method. CaterCloud uses Stripe Billing — your card details are never stored on CaterCloud servers.
Invoices and receipts
Download past invoices (for tax/accounting) from Settings → Billing → Invoice History.
Free tier limits
The free tier includes:
- Up to 5 events per month
- 1 team member
- Basic quotes and invoices
- No AI features
- No custom domain
Plan tiers
- Starter — solo operators
- Pro — growing businesses with a team
- Scale — high-volume operations with multiple trucks/venues
- Enterprise — custom pricing for large groups
For current pricing, visit catercloud.io/pricing.
Still stuck? Open the chat assistant (bottom-right) for help with your specific setup.