Getting started with CaterCloud
Updated 8 Sept 2026
CaterCloud is a catering business CRM that helps you manage events, staff, quotes, invoices, contacts, and outlets from one place.
First steps after signing up
- Complete your business profile — go to Settings → Business and fill in your business name, tax ID, address, and logo. These appear on your quotes and invoices.
- Set your timezone and currency — go to Settings → Business. CaterCloud defaults to Australia/Sydney and AUD.
- Invite your team — go to Settings → Team and send invitations to staff or admin users.
- Create your first event — go to Events → New Event and fill in the client details, date, and location.
- Add menu items — go to Menu → Items to build your product catalogue.
Navigation overview
- Dashboard — your daily overview: upcoming events, tasks, and revenue snapshot
- Events — all your bookings in one place (calendar or list view)
- Money — quotes, invoices, P&L
- Contacts — CRM for clients and leads
- Staff — roster management and scheduling
- Forms — lead capture and enquiry forms
- Sequences — email and SMS automations
- Menu — items, packages, and combos
- Settings — business profile, integrations, team
Getting help
If you're stuck, click the Help button in the bottom-right corner to chat with our AI assistant. For complex issues, email support@catercloud.io.
Still stuck? Open the chat assistant (bottom-right) for help with your specific setup.